Rewind Paid Search Index Released for October 2011

Paid search growth trends continue to accelerate for online retailers. As 2011 winds down and the crucial holiday season approaches, October saw even stronger year-over-year growth for revenue, orders, clicks and conversion than September, which itself had outpaced prior months. PM Digital’s October 2011 Rewind Index, which measures monthly U.S. paid search performance for online retail clients, found 53% annual growth in revenue and 33% growth in clicks—the largest monthly increases in both metrics all year. Average orders also saw a healthy 7% increase, an indication of a positive mood among online consumers. PM Digital retail clients increased total spend by an average 40%, mainly due to a boost in clicks rather than CPCs.

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Rewind Paid Search Index Released for September 2011

September was marked by acceleration in several paid search growth trends observed in recent months for online retailers.  PM Digital’s September 2011 Rewind Index, which measures monthly U.S. paid search performance for online retail clients, found 26% year-over-year growth in clicks and even stronger 46% growth in revenue—the largest monthly increases in both metrics since last December. Both are great indicators heading into Holiday 2011.  What’s more, average order increased 10% year-over-year—the biggest increase tracked this year.  PM Digital clients also increased total spend by an average 27%, while CPCs held steady.

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Rewind Paid Search Index Released for August 2011

Online retailers active in paid search had a strong August, with some of the best year-over-year growth in that channel in months.  PM Digital’s August 2011 Rewind Index, which measures monthly U.S. paid search performance for online
retail clients, shows that August revenue from paid search campaigns was up 24%
year-over-year with a 17% increase in spend.  The top days for August were Mon 8/15 through Wed 8/17, although Mon 8/22 and Wed 8/31 were also key. Rising sales at the month’s end, especially mid-week, were a good sign heading
into fall and Labor Day promotions.  Paid search clicks for August
increased 11%, after several months of flat or slightly negative growth.
This points to pent-up demand in the back-to-school and fall sale season, and
also suggests consumers are researching purchases.  Conversion rates
improved strongly in August, up 23%, the eighth consecutive month of double-digit
year-over-year growth.  The combination of significant growth in both
conversion and clicks, on top of 6% growth in average orders, is a great sign
for end-of-year.

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Rewind Paid Search Index Released for July 2011

Paid search campaigns continued to boost online retailers in July, who again saw year-over-year growth in the channel.  PM Digital’s July 2011 Rewind Index, which measures monthly U.S. paid search performance for online retail clients, shows that July revenue from paid search campaigns was up 18% year-over-year with a 10% increase in spend.  July’s best sales days were Mon 7/18 and Tues 7/19, while clicks peaked one week later on Mon 7/25.  Paid search clicks for the month remained essentially flat, barely moving -1% in July (and dipping that much only due to rounding; underlying data shows an even flatter 0.57%).  Conversion rates improved 22% in July, the seventh consecutive month of double-digit growth vs. 2010 and further evidence that paid search dollars are becoming more efficient.  A healthy 7% increase in average orders helped boost paid search revenue overall.

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Rewind Paid Search Index Released for June 2011

Online retail in June continued to see healthy growth despite another consumer confidence dip and more mixed signals from brick-and-mortar retail (though gas prices did improve some).  PM Digital’s June 2011 Rewind Index, which measures monthly U.S. paid search performance for online retail clients, shows that June revenue from paid search campaigns was up 16% year-over-year on a comparatively modest 2% spend increase.  Conversion rates for paid search again saw double-digit growth, rising an impressive 24%, and this strong conversion was the biggest factor behind revenue growth in June, though increasing average orders (+5%) also helped.  Rewind’s monthly paid search clicks index registered a -4% dip for June which, given the higher conversion rates, indicates that retailers on average saw their paid search ad dollars become more efficient during the past month with fewer non-converting clicks, though performance naturally varies by advertiser.

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Rewind Paid Search Index Released for May 2011

Higher gas prices and a dip in consumer confidence in May were blamed for the mixed sales reports from brick-and-mortar retailers, but online retailers continue to buck the trend by outperforming the retail sector overall.  PM Digital’s May 2011 Rewind Index, which measures monthly U.S. paid search performance for online retail clients, shows that May revenue from paid search campaigns was up 21% year-over-year.  Conversion rates, which have been rising steadily for several months, improved by 27% in May and boosted paid search revenue despite the fact that clicks basically held their own, with only a modest 1% uptick.  This levelness in clicks also meant that an increase in May CPCs translated into a parallel increase in overall paid search spend–both metrics grew 14%.  May’s best day was Memorial Day, Mon 5/30, when sales were at their highest.  Smaller peaks occurred mid-month and in early May.

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Sightings: New Nonprofit Efforts for June 2011

A look at some recent notable fundraising direct mail promotions from MarketRelevance: Diabetes Research Wellness Foundation, Friends of the Earth, Plan International USA, and Physicians Committee for Responsible Medicine

Note: Click on any promotion graphic for a more complete view.

Diabetes Research Wellness Foundation Mails Socks
The Diabetes Research Wellness Foundation mailed an attention-getting front-end premium that was designed to illuminate one common complication from diabetes.  A pair of red slipper socks was enclosed in a nonprofit solicitation package that read “Love Your Feet!” The back side of the envelope offered tips to avoid diabetic foot problems, and the letter, authored by a doctor, further reinforced the gift, describing it as ”…a practical gift to emphasize good foot care.”  The 4-page letter concluded with a “Call to Action” that cited risk factors for developing diabetes along with symptoms of the disease. The reply form spelled out the group’s various initiatives, including funding scientific research, promoting education and medical screenings, and boosting awareness of healthy lifestyle choices.

Vitals:  direct mail, delivered 5/12/11, 6” x 12” package, ask array = $10/$25/$50/Other

Ed Begley, Jr. Promotes Friends of the Earth
Long-time environmentalist and actor Ed Begley, Jr. authored the latest direct mail promotion from the environmental advocacy nonprofit Friends of the Earth seeking members “to stop the menace of Global Warming.” An enclosed petition was addressed to President Barack Obama asking that he veto any legislation that weakens environmental protection. An insert outlined the 40 year history of the group, identifying key ways in which members have played a pivotal role in bringing environmental initiatives to fruition.

Vitals:  direct mail, delivered 5/9/11, #10 package, ask array = $15/$25/$35/$50/$100/Other

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Sightings: Catalogs Offer Facebook Store Incentives

Retailers have been tracked promoting their Facebook pages and other social media outlets via print catalogs for some time, but these recent catalogs offered incentives to customers who transacted in the Facebook stores. A look at Sierra Trading Post and Chiasso from MarketRelevance.

Note: Click on the promotion graphic for a more complete view.

Sierra Trading Post
Discount outdoor apparel brand Sierra Trading Post’s Summer 2011 print catalog featured a 20% discount through the Facebook store. (Roughly a quarter of the back cover is devoted to the incentive along with promoting the company’s blog, iPhone app and Twitter presence). Sierra Trading Post has over 62,000+ Facebook “likes.” While not linked directly to Facebook store sales, the catalog also promotes a referral program where the customer and the referred friend receive a $10 coupon when the friend makes their first purchase. Customers continue to receive a $10 eGift card with every referral.

Vitals: Direct mail, delivered 4/4/11, 10.50″ x 6″ catalog, 60 pages

Chiasso
On the back cover of Chiasso’s Summer 2011 Preview catalog, the modern design home decor retailer offered a 10% discount on purchases if the customer “likes” them on Facebook and makes a purchase through their Facebook store.  Chiasso currently has 2,700+ likes on Facebook. Aside from the Facebook-specific incentive, a 5% discount was offered to customers who sign up for email alerts and place their first online order, and free shipping was awarded to all buyers.

Vitals: Direct mail, delivered 5/10/11, 10.50″ x 8″ catalog, 84 pages

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Rewind Paid Search Index Released for April 2011

Paid search spend in April was up 27% year-over-year and generated revenue growth of 33% for this channel, according to PM Digital’s April 2011 Rewind Index, which measures monthly U.S. paid search performance for online retail clients.  Clicks were up 9%, and average conversion rate continues to be one of the strongest growth metrics with a 33% increase.  For the second consecutive month, average orders were 4% larger than a year ago.  April’s top days all came at the start of the month, continuing the momentum seen at the end of March.  Top days were also the same across the metrics of spend, clicks, orders and revenue.

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Sightings: New Nonprofit Efforts for May 2011

A look at some recent notable fundraising direct mail promotions from MarketRelevance: Ocean Conservancy, Joslin Diabetes Center, Sierra Club, Monterey Bay Aquarium

Note: Click on any promotion graphic for a more complete view.

Ocean Conservancy Tries Polar Bear Plush
The environmental organization Ocean Conservancy turned a spotlight on climate change and its work in the Arctic with a recent mailing. The polar bear-themed effort featured address labels and notecards as front-end gifts and a polar bear plush as a back-end premium with $15+ donations. In the enclosed 4-page letter, the group spells out its objectives, including “a time-out on the rapid expansion of oil drilling in the Arctic where climate change is already putting severe stress on delicate ecosystems.” The polar bear plush appears on the New Member Reply Form that reads:  “I want to help protect dolphins, whales, sea turtles, and other endangered ocean wildlife…”  Ocean Conservancy has typically offered a Sea Turtle plush toy.  In addition to the previously mentioned premiums, members also receive the newsletter Splash and an Ocean Wildlife calendar.

Vitals: direct mail, delivered 4/20/11, 6″ x 9″ package, ask array = $15/$18/$25/$50/Other

Joslin Diabetes Enlists Basketball Player Ray Allen
Boston-based Joslin Diabetes Center teamed up with its hometown NBA star in a recent solicitation to promote the High Hopes Fund. The exterior envelope reads, “Record-breaking Celtics Guard Ray Allen is challenging each of us to set our own record in the fight against diabetes.” Allen has a personal stake in this fight, as his 17-month-old son Walker has Type 1 diabetes. He established a “$3 for 3s” fundraising program, where fans make a $3 donation to Joslin’s High Hopes Fund each time he makes a basket from the 3-point line. The enclosed letter highlights the efforts of Allen’s mother too, as she works to raise funds for Joslin. Address labels are included as an incentive.

Vitals: direct mail, delivered 4/11/11, #10 package, ask array = $25/$50/$100/Other

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